Data Protection Notice

Data Protection Notice

Bosch Software Innovations GmbH (hereinafter "We" or "Us") is part of the Bosch Group and is pleased about your visit to the Deepfield Connect websites and mobile applications (together also "Online-offering") and your interest in the company and the products of the start-up company Deepfield Connect.

Bosch Software Innovations GmbH respects your privacy
The protection of your privacy in the processing of personal data and the security of all business data is an important concern for us, which we take into account in our business processes. We process personal data that are collected when you visit our online offers, confidentially and only in accordance with statutory provisions. Data protection and information security are part of our corporate policy.

Responsible for the processing of your data is Bosch Software Innovations GmbH; Exceptions are explained in this privacy policy. Our contact details are as follows:
Bosch Software Innovations GmbH
Deepfield Connect
Groenerstraße 9
71636 Ludwigsburg
E-mail address:

Collection, processing and use of personal data
Processed data categories

The following data categories are processed:

  •     Communication data (name, telephone, e-mail, address, IP address)
  •     Contract master data (contractual relationship, product or contract interest)
  •     Customer history (subscription of products, including the number
  •     and type of leased systems)
  •     Contract settlement and payment data

Personal information is any information relating to an identified or identifiable natural person, such as, for example, names, addresses, telephone numbers, e-mail addresses, contract, accounting and billing information that is an expression of a person's identity. We only collect, process and use personal data (including IP addresses) if there is a legal basis for this or if you provide us with such information, eg. For example, as part of a registration, you have given your consent.

Processing purposes and legal bases
We and our service providers process your personal data for the following purposes:

  • Provide this online offering and fulfillment of the contract in accordance with our terms and conditions (see Terms and Conditions), including billing and credit checks in advance (which will only be made in the event of payment by credit card). (Legal basis: fulfillment of contract or for the credit check and the sale of claims legitimate interest on our part to protect against bad debts or to an efficient receivables management)
  • For investigation of disruptions and security reasons (legal basis: fulfillment of our legal obligations in the area of ​​data security and legitimate interest in the elimination of disturbances and the security of our offers).
  • Proprietary and third-party advertising as well as market research and coverage measurement to the extent permitted by law or consent (legal basis: consent / legitimate interest on our part in direct marketing, as long as this is done in accordance with data protection and competition law requirements).
  • Product or customer surveys by post (legal basis: legitimate interest in improving products / services). Note: If we use a market research institute for surveys, this will only work on our behalf and in accordance with our instructions.
  • Product or customer surveys by e-mail and / or telephone, provided that you have expressly consented to this (legal basis: consent). Note: If we use a market research institute for surveys, this will only work on our behalf and in accordance with our instructions.
  • Carrying out sweepstakes or discount promotions in accordance with the respective sweepstake conditions or discounting conditions (legal basis, contract fulfillment).
  • Sending a newsletter with the consent of the recipient per
  • E-Mail or SMS / MMS (legal basis: consent).
  • Upholding and defending our rights. (Legal basis: legitimate interest on our part in asserting and defending our rights).
  • For the detection of faults and for security reasons. (Legal basis: fulfillment of our legal obligations in the area of ​​data security and legitimate interest in the elimination of disturbances and the security of our offers).

If you want to use services that require a contract, we ask you to register. As part of the registration, we collect the personal data required for the establishment and fulfillment of the contract (eg first name, last name, date of birth, e-mail address, if applicable, details of the desired payment method or account holder) and, if necessary, further data voluntary basis. Mandatory information is marked with a *.

Log Files
Each time you use the Internet, your Internet browser automatically transmits certain information and stores it in so-called log files. The log files are stored temporarily for a short period of time (up to 4 weeks) for the purpose of identifying faults and security reasons (eg to clarify attack attempts) and then deleted. Log files whose further retention is required for evidence purposes are exempt from the deletion until the final clarification of the respective incident and can in individual cases be forwarded to the investigating authorities. Log files are also used for analysis (without or without full IP address); see the web analysis section. The following information is stored in the log files in particular:
- IP address (Internet Protocol address) of the terminal from which the online service is accessed;
- Internet address of the website from which the online offer was called (so-called origin or referrer URL);
- name of the service provider used to access the online offer;
- name of the retrieved files or information;
- date and time and duration of the call;
- transferred amount of data;
- Operating system and information about the Internet browser used, including installed add-ons (eg for the Flash Player);
- http status code (eg "request succeeded" or "requested file not found").

This online offer is not intended for children under the age of 16.

Disclosure of data
Transfer of data to other responsible persons
Your personal data will only be transmitted by us to other responsible parties if this is necessary for the fulfillment of the contract, if we or the third party have a legitimate interest in passing on or if your consent exists. For details on the legal bases, see the section Processing purposes and legal bases. Third parties may also be other Bosch Group companies. If data is transmitted to third parties on the basis of a legitimate interest, this is explained in this privacy policy. In addition, data may be transferred to other responsible parties, as far as we should be obliged to do so due to legal provisions or enforceable official or court orders.


Service Provider (general)
We engage external service providers with tasks such as sales and marketing services, contract management, payment processing, programming and data hosting. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obliged by us to confidentiality and compliance with legal requirements. Service providers can also be other Bosch Group companies.

Payment service
We use external payment service providers. Depending on which payment method you choose in the order process, we pass on the data collected for the settlement of payments (for example bank details or credit card data) to the credit institution commissioned with payment or to payment service providers commissioned by us. Some of the payment service providers also collect and process this data as the person responsible. In this respect, the privacy policy of the respective payment service provider applies.

Receivables management
The collection of receivables is not carried out by external service providers. Claims are not sold to third parties.

Credit checks
We have a legitimate interest, for protection against bad debts, to conduct the credit checks described in this section in the event of payment by credit card. We may engage companies that use mathematical-statistical methods to assess the risk of default and to provide us with information about the likelihood of default in accordance with the requirements of applicable law. Address data may also be used for the assessment, but not exclusively. The credit check is (according to Art. 22 DSGVO) an automated decision-making process. If you disagree with the result, you can let us know your point of view in writing so that we can review our decision by a case officer. In addition, you have a right of access to the respective service provider about the main reasons for the decision. We have commissioned the following service providers with credit checks (only in the case of payment by credit card):
Simon Carmiggeltstraat 6-50
1011 DJ Amsterdam
P O Box 10095
The Netherlands


Notifications to credit bureaus
We report claims due to credit agencies if the payment has not been made despite due date, the transfer is necessary to safeguard our legitimate interests or legitimate interests of third parties and the other legal prerequisites exist, namely

  • the claim is enforceable or has been expressly recognized; or
  • the debtor has been reprimanded at least twice in writing after the maturity of the claim, the debtor has been informed at least four weeks previously, but at the earliest on the first reminder, has been informed of a possible consideration by a credit agency and the claim has not been disputed ; or
  • the contractual relationship underlying the claim can be terminated by us without notice due to payment arrears and the debtor has been informed of a possible consideration by a credit agency.

In addition, we may report non-contractual behavior (eg fraudulent behavior, misuse) to credit bureaus where this is necessary to safeguard our legitimate interests or legitimate interests of third parties and there is no reason to believe that the data subject's legitimate interest prevails , Our reports are sent to the following information agency:
Schick & Schaudt Lawyers PartG mbB
Alexanderstrasse 5
70184 Stuttgart

Package announcement
In order to have your parcels announced, we will provide your e-mail address and telephone number as part of the contract
TNT Express GmbH
Lingwiesenstr. 7
70825 Korntal-Münchingen
continue. This company processes the data as the person responsible.

Duration of storage; retention periods
As a matter of principle, we store your data as long as this is necessary to provide our online offer and the associated services or we have a legitimate interest in the further storage (eg we can still have a legitimate interest in the fulfillment of a contract have postal marketing). In all other cases, we will delete your personal information except for any information we may need to retain in order to comply with legal obligations (eg due to tax and commercial retention periods, we may be required to provide documents such as contracts and invoices for to hold for a certain period of time).

Sweepstakes or discount promotions
If you enter into a Contest or Promotional Promotion, we will use your information for the purposes of advertising and promoting our products to the fullest extent permitted by law, or to the extent permitted by you. Information about the competitions or discount offers can be found in the respective terms and conditions.

Use of cookies

Cookies are small text files that are stored on your computer when you visit an online service. If this online offer is recalled by you, your browser will return the content of the cookies to the respective provider, thereby enabling recognition of the device. The reading of cookies enables us to optimally design our online offer for you and to facilitate your use.
Turn off and clear cookies
When you visit our website, you will be asked in a cookie layer pop-up if you would like to allow the cookies that are set on our site or switch them off in the settings. If you decide not to allow cookies, an opt-out cookie will be set in your browser. This cookie is solely for the purpose of mapping your opposition. However, switching off cookies may mean that certain functions of our website are no longer available to you. Please note that for technical reasons an opt-out cookie can only be used for the browser from which it was set. If you delete cookies or use another browser or device, you will need to re-opt-out.
The settings do not include cookies that were set by other providers during your visit to third-party websites. However, you can always delete all cookies via your browser. Please inform yourself in the help functions of your browser. However, this can also lead to individual functions no longer being available to you. In addition, the following website offers the possibility to manage and deactivate the use of cookies by third parties: This website is not operated by us, so we are not responsible and have no control over content and availability.


In this section you will find an overview of the cookies we use.
Essential cookies
Essential cookies are required in order for us to securely deliver our online offer. This category includes e.g.

  •     Cookies that identify or authenticate our
  •     Serve users;
  •     Cookies temporarily storing certain user input (eg contents of a shopping cart or an online form);
  •     Cookies that store certain user preferences (eg search or language settings);
  •     Cookies that store data to ensure trouble-free playback of video or audio content.

Conversion cookies (for the website

Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.

Use of our mobile applications
In addition to our online offer, we provide you with mobile applications ("apps") that you can download to your mobile device. In addition to the data collected on websites, we collect further personal data via our apps that result specifically from the use of a mobile device. However, this only happens if you have given us your consent.
Data processing by operators of App Stores
No collection of data on our part and outside our area of ​​responsibility is the transfer of data such as user name, email address and individual device code to an App Store (eg Google Play by Google, App Store by Apple, Galaxy App Store by Samsung) when downloading the respective application. We have no influence on this data collection and the further processing by the App Store.
App analytics
We need statistical information on how to use our online offering to make it more user-friendly, measure reach and conduct market research. To do this, we'll use the app analysis tools described in this section. The usage profiles created by these tools are not merged with personally identifiable information. The tools either do not use users' IP addresses at all, or truncate them immediately after the survey. The providers of the tools process data only as a processor according to our instructions and not for their own purposes. For each tool below, you will find information about each provider and how you may object to the collection and processing of data by the tool.
Google Analytics for mobile applications
Google Analytics is powered by
Google Inc.
1600 Amphitheater Parkway
Mountain View, CA 94043
provided. We use Google Analytics with the additional feature offered by Google for the anonymization of IP addresses: Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case (according to Art. 13 Para. 1 lit. f DSGVO) only in abbreviated form. You may object to the collection or exploitation of your data through this tool by contacting Google Analytics App Support.

This online offering uses the YouTube video sharing platform powered by
LLC, 901 Cherry Ave.
San Bruno, CA 94066
is operated. YouTube is a platform that enables the playback of audio and video files. When you visit a related page in our offer, the embedded YouTube player connects to YouTube so that the video or audio file can be streamed and played. It also transfers data to YouTube as the person responsible. We are not responsible for the processing of this data by YouTube. For more information on the scope and purpose of the data collected, how YouTube processes and uses the data, your rights, and the privacy options you choose, see the YouTube Privacy Notice.
External links
Our online offer may contain links to third party websites - providers not affiliated with us. After clicking on the link, we no longer have any influence on the collection, processing and use of any personal data transmitted by clicking on the link to the third party (such as the IP address or the URL of the page on which the link is located) because the behavior of third parties is naturally beyond our control. We are not responsible for the processing of such personal data by third parties.
Our employees and our service providers are bound by confidentiality and to comply with the applicable data protection laws. We will take all necessary technical and organizational measures to ensure an adequate level of protection and, in particular, to protect the data you manage from the risks of unintentional or unlawful destruction, manipulation, loss, alteration or unauthorized disclosure or access. Our security measures are constantly being improved according to the technological development.
Rights of users
Please use the information in the Contact section to assert your rights. Please make sure that we can clearly identify you.

Right of information:
You have the right to receive information about the processing of your data from us. To do so, you may claim a right to information regarding the personal information we process about you.
Right of rectification and cancellation:
You may demand the correction of incorrect data and - as far as the legal requirements are met - the completion or deletion of your data. This does not apply to the deletion of data that is required for billing and accounting purposes or subject to the statutory retention obligation. If access to such data is not required, their processing will be restricted (see below).
Restriction of processing:
As far as the legal requirements are met, you can demand from us that we limit the processing of your data.
Opposition to data processing:
In addition, you have the right to object to our data processing at any time. We will then cease the processing of your data, unless we can - in accordance with the legal requirements - prove compelling legitimate reasons for further processing, which outweigh your rights.
Opposition to direct marketing:
You can also object at any time to the processing of your personal data for advertising purposes ("advertising conflict"). Please take into account that for organizational reasons there may be an overlap between your revocation and the use of your data as part of an ongoing campaign.
Opposition to data processing in case of legal basis "legitimate interest":
In addition, you have the right to object at any time to the processing of data by us, as far as this is based on the legal basis legitimate interest. We will then stop processing your data, unless we can - in accordance with legal requirements - prove compelling legitimate reasons for further processing that outweigh your rights.
Withdrawal of consent:
If you have given us consent to the processing of your data, you can withdraw them at any time with effect for the future. The lawfulness of the processing of your data until the revocation remains unaffected.
Data Portability:
You also have the right to receive data provided to us in a structured, common and machine-readable format or, if technically feasible, to require the data to be transmitted to a third party.
Right of appeal to the supervisory authority:
You have the right to file a complaint with a data protection authority. You can contact the data protection authority, which is responsible for your place of residence or your state, or the data protection authority responsible for us. This is:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Dr. Stefan Brink
Königstraße 10a
70173 Stuttgart
Phone: 07 11/61 55 41-0
Change of privacy policy
We reserve the right to change our security and privacy practices to the extent necessary for technical development. In these cases, we will also adjust our privacy policy accordingly. Please take note of the current version of our privacy policy.
If you would like to contact us, you can reach us at the address given in the "Responsible" section. To assert your rights and report data protection incidents, use the following link: For suggestions and complaints regarding the processing of your personal data, we recommend that you contact our data protection officer:
Data Protection Officer
Information security and data protection (C / ISP)
Robert Bosch GMBH
PO Box 30 02 20
70442 Stuttgart
or by e-mail to

Last update: June 13, 2018